Services
We Don't Just Know Ping Identity. We've Delivered It — At Scale, Under Pressure, Across the World.
There is a difference between a firm that has read the Ping Identity documentation and a firm that has lived inside a program where 100 million user identities needed to migrate without a single hour of production downtime. Between a team that can demo DaVinci and a team that has architected DaVinci fraud-prevention journeys now publicly recognized by Ping Identity as reference deployments. Between consultants who advise and engineers who deliver.
IAM Solutions Group is the latter — in every case.
Our team has spent over 15 years operating at the sharp end of Ping Identity delivery. We have designed and built identity programs for major airlines, global banks and insurers, multinational retailers, and complex enterprise workforces across the United States, Canada, Europe, Asia-Pacific, and Latin America. In cases, we have migrated more than 100 million identities and thousands of applications to a Ping ecosystem. We have been in the room — and owned the outcome — when the stakes were highest.
We are a small team by design. Every engagement at ISG is staffed by senior, Ping-certified practitioners. There is no bench of junior consultants learning your technology on your budget. The people who scope your engagement are the people who build it.
How We Engage
ISG offers five core service types, designed to meet you wherever you are in your Ping Identity journey — from the first strategy conversation to long-term operational partnership.
Before any deployment begins, you need clarity: on your current state, your target architecture, the gaps in between, and the realistic path to close them. ISG's advisory services give you that clarity — from an experienced Ping practitioner, not a framework-quoting generalist.
Best for: organizations evaluating Ping, planning a migration, or questioning whether their current deployment is optimized.Once your Ping environment is live, keeping it secure, performant, and current is an ongoing commitment. ISG provides managed services for PingOne and on-premises Ping environments — monitoring, operations, upgrades, DaVinci journey management, and proactive platform stewardship.Best for: organizations that want their Ping environment expertly operated without maintaining a deep internal Ping team.Not every engagement needs to be a managed service. ISG offers flexible, expert-level support — break-fix response, configuration troubleshooting, platform upgrades, and on-demand engineering — for organizations that need Ping expertise available when the situation demands it.
Best for: organizations with an existing Ping deployment that need reliable access to senior Ping engineers on a retainer or ad-hoc basis.This is where strategy becomes infrastructure. ISG delivers full-lifecycle Ping Identity implementations — greenfield PingOne deployments, PingOne Advanced Identity Cloud (AIC), on-premises PingFederate and PingAccess environments, DaVinci orchestration, and the full stack of PingOne universal services.
Best for: organizations deploying Ping for the first time, expanding an existing Ping environment, or building new capabilities on the platformIf you are on Okta, Microsoft Entra, Azure AD B2C, a legacy on-premises Ping stack, or ForgeRock on-premises — and you need to move to PingOne or AIC — ISG has executed that migration before. At scale. We know what breaks and how to prevent it.
Best for: organizations moving to AIC or PingOne from a competing or legacy platform, or modernizing from on-prem Ping to cloud.What Makes ISG Different
Most IAM firms offer services across a range of identity platforms — Okta, Microsoft, SailPoint, CyberArk, and Ping somewhere in the list. ISG offers services across one platform: Ping Identity. That focus is not a limitation. It is what makes us genuinely better at what we do.
When you engage ISG, you are not allocated to whoever is available on the bench. You are working with practitioners whose entire professional focus is Ping Identity — its architecture, its edge cases, its product roadmap, and the delivery patterns that make programs succeed rather than stall.
Our team holds certifications across the full PingOne platform — DaVinci, Ping Protect, Ping Verify, Ping Authorize, PingOne MFA, PingID, PingFederate, PingAccess, PingDirectory, and PingOne Advanced Identity Cloud. We bring DevOps discipline to Ping delivery — infrastructure-as-code, CI/CD pipelines, environment promotion, and automated configuration management — because identity infrastructure deserves the same engineering rigour as any other critical system.
We deliver in North America, Europe, Asia-Pacific, and Latin America. We work in English and Spanish. We can operate across time zones because our clients do.