Migration is the most complex, highest-stakes engagement in identity. You are moving the authentication and access infrastructure on which every user in your organization — or every customer of your business — depends. Get it wrong and you face production outages, data loss, application failures, and the kind of incident that becomes a case study in how not to run an identity program.

ISG has executed migrations of this type at a scale that very few firms in the identity industry have encountered. More than 100 million user identities migrated to PingOne. Thousands of re-federated applications. Zero-downtime cutovers in production environments serving tens of millions of active users. We have done this work for major airlines, banks, insurers, retailers, global insurance companies, pharmaceutical and consumer healthcare and B2B — across North America, Europe, Asia-Pacific, and Latin America.

We are not learning migration on your program. We have already learned it — in environments considerably more complex than most.