Solutions / Fraud Prevention
Fraud Does Not Announce Itself. Your Identity Platform Needs to Recognize It Anyway.
Account takeover. Synthetic identity fraud. Credential stuffing. Fake account creation. Loyalty point theft. These are not edge cases — they are daily operational realities for any organization managing identity at scale. And the organizations that suffer the most are typically not the ones with the worst security — they are the ones whose identity platform cannot distinguish a fraudster from a legitimate customer quickly enough to act.
ISG has built fraud prevention capabilities into identity programs across some of the highest-fraud-risk environments in North America and Europe. We have designed anti-fraud journeys for airline loyalty programs where points represent real monetary value and are actively targeted. We have built verification-driven onboarding flows for financial institutions where a single fraudulent account can expose the organization to regulatory liability. We have deployed risk-based authentication for large insurers and retailers where account takeover directly impacts customer trust and brand reputation.
Our team has delivered identity orchestration and fraud prevention flows that Ping Identity has publicly recognized as examples of platform excellence. We do not test fraud prevention theory in your environment — we apply proven patterns that we have already built in production.
What ISG Delivers in Fraud Prevention
Risk Engine Configuration with Ping Protect
Ping Protect is a sophisticated risk engine — but its value is determined entirely by how it is configured. ISG’s practitioners tune Ping Protect signal weighting, risk thresholds, and policy logic based on your specific user population and threat profile. We differentiate between the risk appetite of a retail loyalty program and a banking authentication flow, and we configure accordingly.Behavioral Biometrics & Device Intelligence
ISG integrates Ping Protect’s behavioral analytics, device fingerprinting, and network intelligence signals into your authentication and onboarding flows. These signals — typing cadence, mouse behavior, device reputation, IP velocity, VPN and proxy detection — create a rich fraud signal that works silently in the background, never touching the user experience until a threat is detected.Fraud-Aware DaVinci Journey Design
IISG wires Ping Protect risk scores directly into DaVinci journey logic — so that a high-risk session receives additional friction (step-up MFA, identity re-verification, account hold) while a low-risk session flows through uninterrupted. The result is a fraud prevention program that is both effective and commercially intelligent.Identity Proofing at Onboarding with Ping Verify
ISG deploys PingOne Verify for document capture, liveness detection, and KYC-aligned identity proofing directly within DaVinci onboarding journeys, stopping synthetic identity fraud at the moment it is most vulnerable — before a fraudulent identity establishes itself in your systems.Account Takeover Prevention
ISG designs ATO-specific detection and response patterns: step-up authentication triggered by anomalous login behavior, session invalidation on suspicious activity, real-time alerting and account hold workflows, and post-ATO recovery journeys that restore legitimate user access without creating a new attack surface. We have built these patterns for loyalty programs with tens of millions of user accounts.Fraud Tuning & Continuous Improvement
No fraud prevention configuration is perfect on day one. ISG provides ongoing tuning services — analyzing false positive and false negative rates, adjusting risk thresholds in response to evolving threat patterns, and incorporating new Ping Protect signals as Ping Identity releases them. Fraud prevention is a program, not a deployment.Credential Stuffing Defense
ISG configures Ping Protect’s credential intelligence capabilities, rate limiting policies, and bot detection signals to identify and block automated attacks before they succeed — without locking out legitimate users who happen to be on shared networks or who trigger velocity signals innocuously.Our Fraud Prevention Experience
Airlines — loyalty point fraud, account takeover in high-value redemption flows, partner account abuse
Banking & Financial Services — new account fraud, ATO in retail banking portals, KYC-aligned onboarding verification
Insurance — fraudulent claims portal access, synthetic identity in new policy applications
Retail — loyalty program fraud, account takeover at checkout, fake account creation for promotion abuse
Freight & Logistics — identity verification and fraud prevention in B2B marketplace onboarding, including flows Ping Identity has publicly recognized as platform reference delivery
PingOne Protect · PingOne Verify · PingOne DaVinci · PingOne MFA · PingOne · PingOne Credentials ·
PingOne Protect · PingOne Verify · PingOne DaVinci · PingOne MFA · PingOne · PingOne Credentials ·