Services / Advisory & Assessment
The Right Advice Before You Build Saves You From Rebuilding.
Identity programs fail — or underdeliver — more often than they should. Not usually because the technology is wrong, but because the architecture was designed without sufficient understanding of what the business actually needed, or the deployment began before the current state was properly understood, or a vendor was selected based on a demo rather than a fit assessment.
ISG's advisory and assessment services exist to prevent exactly that. We bring over 15 years of Ping Identity delivery experience to every advisory engagement — which means we have already seen the consequences of the decisions you are about to make, in programs that closely resemble yours.
We do not produce strategy documents that get filed. We produce clear, actionable guidance backed by the technical depth to know what is realistic, what is optimistic, and what will cost you six months to unwind if you get it wrong.
Our Advisory & Assessment Services
Ping Architecture Review
An independent expert review of your existing Ping deployment. Common findings include: over-privileged token scopes, inefficient adapter stacking in PingFederate, DaVinci journeys with unhandled failure paths, PingDirectory schemas that will not scale, Ping Protect policies misconfigured for the actual user population, and AIC tenant structures that will create operational pain as the program grows. We are direct — if your architecture has problems, we will tell you clearly and tell you how to fix them.Deliverable: Architecture review report with technical findings, severity ratings, and remediation guidance. Optional follow-on engagement to implement recommendations.IAM Current State Assessment
A rigorous evaluation of your existing identity environment — architecture, integrations, data quality, operational processes, and the gap between where you are and where a modern Ping Identity program should be. We assess authentication and federation architecture, existing Ping deployment health, integration inventory, identity data quality, operational maturity, security posture, and gaps relative to current Ping platform best practices.
Deliverable: Written assessment report with findings, risk-rated gaps, and prioritized recommendations. Executive summary suitable for CISO or CTO audience. Completed in two to four weeks.IAM Strategy & Roadmap
ISG develops IAM strategies and multi-year roadmaps grounded in your business priorities, realistic about your organizational capacity, and specific about the Ping Identity platform capabilities that will be used to achieve them. Not a generic IAM maturity model with your logo on it — a document built from understanding your industry, your current state, your stakeholder priorities, and the specific Ping platform capabilities that will take you from where you are to where you need to be.
Deliverable: IAM strategy document and roadmap presentation. Executive and technical versions available.Migration Readiness Assessment
The single most important investment you can make before a migration begins is an honest assessment of your readiness. ISG evaluates source platform inventory, identity data quality and migration feasibility, application compatibility, integration dependencies, operational readiness, and risk profile. Our team has migrated solutions with over 100 million user identities and thousands of applications to PingOne — we know what the assessment reveals in environments of different types.Deliverable: Migration readiness report with application inventory, data quality findings, complexity rating, risk register, and recommended migration approach and phasing.Vendor Selection & RFP Support
ISG provides vendor selection support grounded in real delivery experience rather than analyst reports and vendor-supplied materials. We help you define evaluation criteria, design RFI and RFP processes, evaluate vendor responses with technical depth, facilitate proof-of-concept evaluations, and provide an independent recommendation your stakeholders can trust. We will tell you honestly if Ping Identity is the right fit — and if it is, which deployment model and products match your needs.Deliverable: Evaluation framework, RFP template, vendor assessment, and recommendation report.Who This Is For
Organizations planning a first Ping Identity deployment who want to begin with a sound architecture rather than discover its flaws eighteen months in
Organizations with an existing Ping environment that has grown organically and may benefit from an independent expert review
Organizations planning a migration to PingOne or AIC who want to understand what they are walking into before they commit
Security and identity leaders who need to build an executive business case for an identity program and need credible technical substance behind it
Organizations in regulated industries — financial services, insurance, healthcare — where the cost of an identity architecture mistake is measured in compliance exposure, not just rework
PingOne · PingOne Advanced Identity Cloud (AIC) · PingFederate · PingAccess · PingDirectory · PingOne Advanced Services · PingOne DaVinci · PingOne Protect · PingOne Verify · Ping Authorize · PingID · PingOne MFA ·
PingOne · PingOne Advanced Identity Cloud (AIC) · PingFederate · PingAccess · PingDirectory · PingOne Advanced Services · PingOne DaVinci · PingOne Protect · PingOne Verify · Ping Authorize · PingID · PingOne MFA ·