Solutions / Identity Orchestration

Identity Journeys Are Only as Good as the Logic Behind Them. Let ISG Build Yours.

Every interaction a user has with your identity platform — registration, login, account recovery, verification, step-up, step-down — is a journey. A sequence of decisions, integrations, and experiences that either serves the user well or creates friction, confusion, and abandonment.

For years, building those journeys meant writing code. Hardcoded authentication logic embedded in applications that was painful to change, impossible to iterate quickly, and invisible to the business. PingOne DaVinci changes that — and ISG is one of the most experienced DaVinci delivery teams working in the Ping ecosystem today.

Our team has designed and built complex DaVinci orchestration flows for some of the most demanding identity programs in North America and Europe. We have built fraud-prevention journeys that combine identity verification, behavioral risk signals, and step-up MFA into a single, seamless user experience. We have designed multi-step onboarding flows that take a new customer from anonymous to fully verified in under two minutes. We have orchestrated authentication experiences across multiple brands, languages, and regulatory environments — all from within DaVinci.

What ISG Delivers in Identity Orchestration

Fraud Prevention Journeys

ISG has delivered identity orchestration flows specifically designed to stop fraud — account takeover attempts, synthetic identity registrations, and loyalty point fraud — without creating friction for legitimate users. Our DaVinci fraud prevention patterns integrate Ping Protect risk scores, Ping Verify identity proofing, and behavioral analytics into unified flows that make the right decision in milliseconds. Our team has built flows of exactly this type for programs that Ping Identity has publicly recognized as delivery excellence.

Journey Architecture & Design

Before any DaVinci connector is configured, ISG maps your identity journeys in full — every decision point, every integration, every fallback path. We treat journey design as a discipline, not an afterthought, and the result is orchestration that behaves correctly in production — including at 3am on a Sunday during peak season

Journey Migration

If you have existing authentication logic in another platform — Okta Workflows, Azure AD B2C user flows, ForgeRock AM trees, or custom code — ISG migrates that logic into DaVinci. We do not re-create your old journeys literally; we re-architect them for the DaVinci model, improving them in the process.

Registration & Onboarding Journeys

ISG builds onboarding flows that balance conversion with compliance. Progressive profiling, social login, email verification, identity proofing, and consent capture — orchestrated in DaVinci so that each step is purposeful, each branch is tested, and each edge case is handled gracefully.

Authentication & Step-Up Flows

From standard login to adaptive multi-factor to high-assurance step-up for sensitive transactions, ISG designs DaVinci authentication flows that apply the right level of assurance at the right moment. Risk signals from Ping Protect feed directly into flow logic, routing high-risk sessions through additional verification without touching your application code.

DevOps for DaVincin

ISG brings infrastructure-as-code and CI/CD practices to DaVinci journey management. Journey configurations are version-controlled, tested in non-production environments, and promoted through a pipeline — so your authentication flows are treated with the same engineering rigor as the rest of your software estate.

Account Recovery & Self-Service

Poorly designed account recovery is one of the most common attack vectors in CIAM. ISG builds self-service recovery journeys in DaVinci that are secure by design — using verified channels, identity re-proofing where appropriate, and step-up assurance to ensure the person recovering an account is the person who owns it.

Third-Party Connector Integration

DaVinci’s power is multiplied by its connector ecosystem. ISG integrates DaVinci with third-party fraud engines, CRM platforms, data enrichment services, communications platforms, and custom APIs. Where a connector does not exist, our team builds it — with the same engineering standards we apply to everything else.

PingOne DaVinci · PingOne Protect · PingOne Verify · PingOne MFA · PingOne · PingOne Credentials · Ping Authorize ·

PingOne DaVinci · PingOne Protect · PingOne Verify · PingOne MFA · PingOne · PingOne Credentials · Ping Authorize ·

Design your identity journeys whit isg→